Privacy Policy

1. Information We Collect

At GeoGamer, we value your privacy and are committed to protecting your personal information. We collect the following types of data:

1.1 Personal Information

• Contact Information: Name, email address, phone number, and mailing address when you create an account, make a purchase, or contact us
• Account Information: Username, password, and account preferences
• Payment Information: Credit card details, billing address, and other payment information (note that full payment details are processed by our secure payment processors and not stored on our servers)
• Communication Data: Content of messages sent to us via contact forms, email, or customer service interactions

1.2 Automatically Collected Information

• Device Information: IP address, browser type and version, operating system, device type, and other technical identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and other browsing behavior
• Location Data: General location based on IP address (not precise GPS data unless specifically authorized)

2. How We Use Your Data

We use the information we collect for the following purposes:

• Providing Our Services: Processing orders, delivering products, managing accounts, and facilitating the features of our website
• Communication: Responding to inquiries, providing customer support, and sending transactional messages about your orders or account
• Marketing: Sending newsletters, product recommendations, and promotional offers (if you have opted in to receive such communications)
• Improvement: Analyzing usage patterns to enhance website functionality, product offerings, and user experience
• Security: Detecting and preventing fraud, unauthorized access, and other potential security issues
• Legal Compliance: Meeting legal obligations and enforcing our terms of service

3. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and provide certain features.

3.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security. These cannot be disabled.
• Preference Cookies: Store your preferences and settings to enhance your experience.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

3.2 Third-Party Cookies

We allow certain trusted third parties to place cookies on our website, including:

• Google Analytics (for website analytics)
• Facebook Pixel (for advertising performance measurement)
• Payment processors (for secure transactions)

3.3 Managing Cookies

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may impact your experience on our website.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Restriction: Request that we restrict processing of your data in certain circumstances
• Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format
• Objection: Object to processing of your personal data in certain circumstances
• Withdraw Consent: Withdraw consent where we process data based on consent

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

• Encryption of sensitive data
• Secure HTTPS connections
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

While we take all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The specific retention periods depend on the nature of the information and the purposes for which it is used.

For account information, we retain your data for as long as your account remains active. If you close your account, we may retain certain information to comply with legal obligations or for legitimate business purposes.

7. Third-Party Sharing

We may share your personal information with the following third parties:

• Service Providers: Payment processors, shipping companies, marketing services, and other vendors who need access to your information to perform services on our behalf
• Business Partners: Trusted companies with whom we collaborate to offer certain products or services
• Legal Authorities: When required by law, court order, or government regulation
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets, where your data would be transferred as part of the business assets

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws.

8. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

We may transfer your personal information to countries outside your country of residence, including to countries that may not provide the same level of data protection as your home country. When we do so, we implement appropriate safeguards to ensure your information remains protected, such as Standard Contractual Clauses or other approved transfer mechanisms.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

For EU/EEA residents: You have the right to lodge a complaint with your local data protection authority if you believe that our processing of your personal information does not comply with applicable law.